Jades Rome

Zoho CRM Management Specialist

CloudFlow Business Solutions • Freiberufler

Jan 2023 - Present • 3 yrs 4 mos

I helped BrightEdge Solutions implement and optimize Zoho CRM to centralize all customer data and automate lead tracking. I designed custom modules, workflows, and dashboards, enabling the sales team to monitor pipeline activity in real time. By restructuring contact segmentation and automating follow ups, we increased lead conversion by 35% within 3 months. I also trained the team on Zoho’s analytics tools, empowering them to make data driven decisions without dependency on external support.

. GoHighLevel Automation Consultant

Growth Engine Labs • Freiberufler

May 2022 - Present • 4 yrs

I led the design and deployment of a GoHighLevel sales funnel and marketing automation for FitGrow’s fitness brand. The project included creating high converting landing pages, SMS and email follow up sequences, and pipeline automation. By integrating lead capture forms with automated nurturing campaigns, we reduced manual follow ups by 80% and increased client bookings by 50% within 2 months. I also set up detailed reporting dashboards to track ROI across campaigns, giving the marketing team full visibility into performance metrics results.

ActiveCampaign Email & CRM Automation Expert

BrightWave Digital • Freiberufler

Mar 2022 - Present • 4 yrs 2 mos

I developed and optimized ActiveCampaign workflows for BrightWave Digital, streamlining lead nurturing and customer retention processes. I set up dynamic tagging, automated email sequences, and lead scoring to ensure the right messages reached the right audience at the right time. These efforts led to a 45% increase in email engagement and a 20% boost in repeat sales over 4 months. Additionally, I created dashboards to monitor campaign performance, allowing the marketing team to make informed decisions and continuously improve results.