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Ali Zafar
@itsalizafar
Pakistan
Englisch
Über mich
Hi, I’m Ali Zafar, a dedicated professional with over 4+ years of experience in customer support, customer service, and virtual assistance. I specialize in providing top-notch support as a representative, ensuring seamless communication and exceptional client satisfaction. Let’s work together to enhance your business operations and deliver outstanding results!
Kompetenzen
Ali Zafar
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Kundensupport
I will deliver reliable live chat and exceptional customer service support
Kundensupport
I will handle shopify and ecommerce customer service support as your VA
Arbeitserfahrung
Fincrime Analyst
Revolut • Vollzeit
Feb 2025 - May 2026 • 1 yr 3 mos
Experienced compliance and customer support professional with hands-on experience at Revolut in KYC, AML, FCG, and EETAX operations. Skilled in customer verification, identity checks, compliance reviews, risk assessment, and financial crime prevention processes. Also provided live chat support to customers, assisting with account-related queries, verification processes, and compliance requirements in a fast-paced fintech environment. Experienced in handling high-volume cases while maintaining accuracy, communication quality, and regulatory standards.
Customer Service Representative
Talabat • Vollzeit
Aug 2025 - Jan 2026 • 5 mos
Worked as a Customer Service Representative at Talabat, handling live chat and call support for customers, riders, and restaurants. Experienced in resolving delivery issues, order management, customer assistance, and maintaining smooth communication between all parties in a high-volume food delivery environment.
Customer Support Representative
Walmart • Vollzeit
Apr 2023 - Jun 2025 • 2 yrs 2 mos
Customer Support Representative with experience at Walmart, providing assistance to customers through chat and communication channels. Handled customer inquiries related to orders, products, returns, and general support issues in a fast-paced retail environment. Focused on resolving problems efficiently, maintaining clear communication, and ensuring a smooth and positive customer experience while managing high-volume interactions.
5 Bewertungen
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Zusammensetzung der Bewertung
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- Qualität der Lieferung
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1–5 von 5 Bewertungen
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monica_lisa
Wiederkehrender Kunde
Vereinigte Staaten
This is my second time hiring him and the service is still excellent. He handled emails, tracking requests, and customer inquiries perfectly. Highly recommended.
Hilfreich?
cedric_coleman
Vereinigte Staaten
Great experience working with him. He handled customer support for my fashion eCommerce store and kept customers updated on shipping.
Hilfreich?
airo001
Vereinigte Staaten
Professional, reliable, and easy to communicate with. Ali understood the requirements clearly and handled the process efficiently. Highly recommended.
Hilfreich?
smith3131
Großbritannien
Great communication and professional support. Ali understood the workflow quickly and handled everything smoothly. Highly recommended!
Hilfreich?
monica_lisa
Wiederkehrender Kunde
Vereinigte Staaten
Very reliable customer support specialist. He handled daily emails, customer inquiries, and order updates for my footwear store perfectly.
Antwort des Freelancers
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