Innocent F

Senior GoHighLevel (GHL) Developer | VA HUB

The VA Hub US • Freiberufler

Jan 2026 - Present • 9 mos

As a Senior GoHighLevel (GHL) Developer at VA HUB, I work on building and managing complete GHL CRM systems, sales funnels, landing pages, workflows, email and SMS automation, pipelines, forms, surveys, calendars, and lead management systems. My experience includes integrating GHL with Twilio, A2P 10DLC, Stripe, Mailgun, Zapier, n8n, webhooks, and third-party APIs. I also handle GHL snapshots, sub-account setup, custom fields, tags, custom values, CRM optimization, workflow troubleshooting, and white-label GHL solutions.

GoHighLevel AI Automation & CRM Architect

Aviva • Freiberufler

Feb 2026 - Jun 2026 • 4 mos

Designed and implemented an AI-powered lead engagement and CRM automation system in GoHighLevel (GHL) for SMS and WhatsApp communication. Built scalable workflow architecture, AI conversation flows, pipeline automation, lead qualification, appointment booking, long-term follow-up sequences, and opportunity management. Configured AI knowledge bases using business documents, websites, FAQs, and custom prompts to deliver context-aware responses while supporting seamless human handoffs. Developed automation for lead nurturing, dead lead reactivation, meeting reminders, no-show management, and reusable snapshot-ready workflows. Integrated custom fields, webhooks, APIs, WhatsApp Business, and AI-driven business processes to improve response times, automate sales operations, and enhance customer engagement while following GoHighLevel AI best practices and platform limitations.

Senior GoHighLevel CRM Dashboard & Business Intelligence Specialist

Allied Insurance Group • Freiberufler

Dec 2025 - Feb 2026 • 2 mos

Designed and developed custom GoHighLevel (GHL) dashboards and business intelligence reporting systems to monitor sales performance, agent productivity, and operational KPIs. Built real-time dashboards tracking leads won, outbound calls, call duration, manual emails, SMS activity, CRM notes, lead-to-conversion ratios, sales goals, and premium targets on daily, weekly, monthly, and annual views. Developed interactive leaderboards to gamify call center performance by ranking agents based on sales, outbound calls, talk time, and conversion rates. Configured custom reporting, CRM analytics, KPI scorecards, pipeline metrics, and performance dashboards to provide management with actionable insights, improve team accountability, and support data-driven decision-making using GoHighLevel, custom fields, workflow automation, APIs, and advanced CRM reporting.