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imexceptional27

F A I S A L R.

@imexceptional27

IT Support Specialist, Windows, Networking and WiFi

Bangladesch
Englisch, Bengalisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I'm an IT Support professional with experience in Windows troubleshooting, networking, WiFi, printers and small-office IT. My background includes CompTIA A+, Network+, CCNA-level networking knowledge and Microsoft Azure Fundamentals. I can help with Windows, IP/DHCP/DNS, network and WiFi issues, printer setup, basic MikroTik troubleshooting and Excel tasks. I use AI-assisted tools to improve research, troubleshooting and documentation while keeping solutions practical and verified.... Mehr lesen

Kompetenzen

i
imexceptional27
F A I S A L R.
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will remotely troubleshoot windows network wifi and printer problems

Arbeitserfahrung

Moon_Star Paints

IT Officer

Moon Star Paints • Vollzeit

Jan 2022 - Present • 4 yrs 9 mos

Provided day-to-day IT support for office users and systems. Handled Windows PC troubleshooting, hardware and software issues, LAN and WiFi connectivity, printer setup and troubleshooting, basic MikroTik configuration and troubleshooting, basic server-related support, Excel tasks, and user assistance. Also supported routine IT maintenance, device configuration, and troubleshooting of common office technology problems. Key Responsibilities: - Windows PC troubleshooting and configuration - LAN and WiFi setup/troubleshooting - Basic MikroTik configuration and troubleshooting - Printer installation, sharing and troubleshooting - Hardware troubleshooting and maintenance - Basic server support - Basic Microsoft Excel tasks - End-user technical support - Software installation and configuration - General office IT troubleshooting