i
ilievz

Zdravko I

@ilievz

Technical Customer Success SaaS CRM AI Product

Südkorea
Englisch, Bulgarisch, Koreanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a technical professional focused on helping customers solve problems with technology, from troubleshooting SaaS platforms to managing CRM systems like Salesforce and Zendesk. I have experience building SaaS products using Next.js and AI, and I hold a Master's degree in Computer Engineering.... Mehr lesen

Kompetenzen

i
ilievz
Zdravko I
offline • 

Meine Dienstleistungen

Browser Extensions
I will build a custom chrome extension for your business
Ab200 $ / ProjektWeitere Details

Arbeitserfahrung

Crypto.com

Customer Experience Associate

Crypto.com • Vollzeit

Jan 2022 - Jun 2022 • 5 mos

Supported Crypto.com customers in a high-volume, fast-paced fintech environment through chat and email. Investigated and resolved customer inquiries involving a technology-driven financial platform. Worked with Zendesk, Salesforce, and Jira to manage customer cases and followed strict compliance and security procedures within a regulated environment.