Sarah.B

Gohighlevel Virtual assistant

Upwork • Freiberufler

Dec 2025 - Present • 7 mos

Worked with a growing marketing agency struggling with disorganized leads and low conversion rates due to poor CRM setup. I audited their GoHighLevel account, restructured pipelines, and built automated workflows for lead capture, follow-ups, and appointment booking. I also created high-converting sales funnels and fixed email deliverability issues to improve inbox placement. Within weeks, their response time improved and conversions increased significantly. The client paid $300 for the project and continued with ongoing support for automation and system management.

AI Virtual Assistant & Automation Specialist

Fiverr • Freiberufler

Jun 2025 - Oct 2025 • 4 mos

I provided AI‑powered virtual assistance to busy entrepreneurs, Amazon FBA sellers, Shopify store owners, and executives. I combined traditional admin support with modern AI tools to get more done in less time. I handled data entry and copy paste tasks – fast, accurate, and organized. I managed spreadsheets, CRM updates, and document formatting. I performed web research and data mining to find leads, competitors, product ideas, and market insights using AI search tools. I managed email management – triaging, responding, and organizing inboxes using AI assistants like Claude and ChatGPT. I worked as a social media manager, scheduling posts, engaging with followers, and creating content calendars using AI content generators. I handled lead generation by scraping, verifying, and enriching leads from LinkedIn, Google, and industry directories. I worked as an Amazon VA and Shopify assistant, handling product research, listing optimization, inventory tracking, and customer service responses. I provided administrative support including calendar management, travel booking, expense tracking, and project management. I used Claude AI and ChatGPT to draft emails, summarize documents, generate reports, and write social media captions. This meant faster turnaround and lower cost for my clients. Results I delivered for my clients: I saved over 20 hours per week for an Amazon FBA seller by automating product research and listing creation. I managed social media for a Shopify store, growing Instagram engagement by 150% in 3 months. I handled over 500 customer service emails per month using AI‑assisted response templates. Tools I mastered: Google Workspace, Microsoft Office, Canva, Trello, Asana, Slack, Shopify, Amazon Seller Central, ChatGPT, Claude AI, Zapier.