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Microsoft Excel Dashboard Expert, KPI Reports and Power Query
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Operations Analyst
Facility World • Vollzeit
May 2024 - Present • 2 yrs 2 mos
Managed and analyzed operational data to support day-to-day business decisions. Built Excel dashboards and KPI reports to track performance across departments, identifying trends and inefficiencies. Used root cause analysis (5 Whys) to investigate recurring operational issues and implemented preventive maintenance schedules that improved reliability and uptime. Authored SOPs and technical documentation to standardize processes and reduce errors across the team.