h
hiroko_miyaji

hiroko

@hiroko_miyaji

Virtual Assistant

Japan
Englisch, Japanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a virtual assistant based in Japan. I spent 5 years developing custom systems from scratch and 3 years managing operations at a language school, and learned teaching Japanese as a second language. Since then, I have spent 30 years providing sales support for application products at an IT vendor. My responsibilities range from serving as a product training instructor, providing users with product demo environments, reporting Japanese requests to the demo master development team, to providing support to internal teams and partners. I look forward to supporting your business in Japan.... Mehr lesen

Kompetenzen

h
hiroko_miyaji
hiroko
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Arbeitserfahrung

Oracle

Assistant Manager

Oracle • Vollzeit

Jun 1996 - Present • 30 yrs 1 mo

Demo Services, Japan (Section One, Support Engineering, Global Sales Engineering, Application Demo Services) 1999 - 2026 - Build Japanese Demo Content - Issue reproduction - Report Bug to Application Development - Environment Allocation Support - Facilitate Global Meeting fo Japan - Support for the Global Team's Visit to Japan - Online Support for urgent problem via Slack - Providing 24-hour support via SR system by Services Cloud/Fusion CX (the system configured for Demo Services)for Internal Pre-Sales members and Partners - Reginal Operation Support for Japan - Coordinate and conduct regular meetings with the demo content developers to share information about the situation in Japan and discuss requests 1999 - 2000 - Pre-Sales Activities for HCM Module - Attend QA Test for New Version Release Test - Evaluate Language Quelity with World Product Translation Group - Report Language Quality Issue to Development 1997 - 1999 - Instructor of System Administration, Flexfield and Alert module for E-business Suite Application Product - Attend New Course in HQ - Development of a Training Course Outline for Japan - Conducting a TOI for Course Implementation