
Isidro A
HR Coordinator, Recruiting, Onboarding and Customer Support
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Talent Acquisition Coordinator
Self Employed • Vollzeit
Oct 2025 - Present • 8 mos
*Manage onboarding for 15–30 candidates weekly across multiple locations *Process I-9 documentation and ensure E-Verify compliance *Maintain audit-ready employee records and HR documentation *Partner with recruiters and managers to streamline onboarding workflows *Improve candidate experience by reducing onboarding delays
Broker Agent Support
Cigna • Vollzeit
Jan 2023 - Oct 2025 • 2 yrs 9 mos
*Supported 35+ clients daily with account, access, and technical issues *Reduced resolution time by 15% through efficient research *Managed high-volume email and chat communication *Ensured compliance with healthcare regulations and policies
Medicare Part D Agent
CVS Health • Vollzeit
Jan 2020 - Jan 2022 • 2 yrs
*Handled 60+ inbound calls daily related to Medicare services *Improved first-call resolution rates by 18% *Delivered high-quality customer service while meeting compliance standards