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Hatim K
@hatim_khan4427
Microsoft 365 Administrator
Pakistan
Englisch, Urdu, Hindi
Über mich
I am a results-driven IT professional with over 4 years of experience in Microsoft 365 administration, technical support, and enterprise infrastructure. I specialize in managing M365 tenants, Active Directory, and network security while maintaining high SLA targets. I have a proven track record in proactive system monitoring and reducing downtime.
Kompetenzen
Hatim K
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will provide remote IT support for windows, software, and network issues
Technischer Support
I will provide professional remote IT support and troubleshoot computer issues
Arbeitserfahrung
IT & Admin Officer
Nokia • Vollzeit
Jun 2024 - Jul 2026 • 2 yrs 1 mo
Administer Microsoft 365 users, groups, and licenses; manage Exchange Online mailboxes and distribution lists; troubleshoot Outlook, Teams, OneDrive, and SharePoint issues. Configure and support Microsoft Teams collaboration services and resolve connectivity issues. Assist with Microsoft Entra ID identity management, including onboarding, offboarding, and role-based access control while monitoring service health.
Information Technology Support Engineer
Promate Technologies • Vollzeit
Dec 2023 - May 2024 • 5 mos
Provided on-site and remote IT support to end users across multiple departments. Troubleshot hardware, software, and network issues, ensuring minimal disruption to business operations. Supported Microsoft Office 365 and Outlook email systems. Resolved LAN/Wi-Fi connectivity issues and VPN access problems. Configured and maintained printers, scanners, and office peripherals.
