Harry
VoIP, SMS and AI Voice Automation Expert
Kompetenzen
Meine Dienstleistungen


Portfolio
Arbeitserfahrung
VoIP, IVR & Business Phone Specialist
Business Consort • Freiberufler
May 2026 - Present • 4 mos
Configured cloud phone systems for businesses that needed professional call handling and organized communication. Worked with Zoom Phone, RingCentral, OpenPhone, and related business communication platforms to configure phone numbers, extensions, departments, call forwarding, business hours, voicemail, IVR menus, call queues, and routing rules. Connected phone systems with CRM and automation tools where required and helped troubleshoot call-flow problems. Built communication setups designed around sales teams, customer service departments, real estate teams, and service businesses.
SMS Marketing & A2P 10DLC Specialist
SMS marketing services & texting platform for Business Communication • Freiberufler
Feb 2026 - May 2026 • 3 mos
Managed SMS marketing and business messaging projects involving A2P 10DLC registration, TCR processes, SMS campaigns, bulk messaging, messaging workflows, and CRM integrations. Helped businesses prepare messaging information and configure communication systems for compliant business texting. Worked with Twilio and other SMS platforms to create campaigns, connect lead sources, configure automated responses, and build follow-up sequences. Also handled SMS troubleshooting, campaign configuration, CRM connections, webhook workflows, and communication automation for businesses focused on lead generation and sales follow-up.
CRM & Lead Automation Specialist
Sales Akademie
Nov 2025 - Dec 2025 • 1 mo
Helped sales teams and service-based businesses connect their communication systems with CRM platforms and automate lead management. Specialized in Follow Up Boss integrations, lead capture, SMS follow-up, call tracking, notifications, pipeline workflows, contact management, and automated lead responses. Connected CRM systems with VoIP, SMS, and AI voice platforms to create coordinated sales workflows. Also handled workflow testing, webhook and API connections, troubleshooting, data mapping, and automation updates to ensure leads were properly captured and followed up.