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hamzahamza573

Ali Hamza

@hamzahamza573

I will write a medical or biology literature review and research summary

Pakistan
Englisch, Urdu, Punjabi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I'm Ali, a developer and researcher and cybersecurity student from Pakistan. Alongside my background in scientific research and medical literature, I specialize in building custom, high-performance web applications and Progressive Web Apps (PWAs) with seamless offline capabilities and local data storage. Whether you need a responsive web app or clean, secure full-stack solutions, my work is detail-oriented, properly structured, and delivered on time.... Mehr lesen

Kompetenzen

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hamzahamza573
Ali Hamza
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Full-Stack-Webanwendungen
I will build a custom android app with firebase login and database
Ab25 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Mindbridge

Customer Service Representative

Mindbridge • Vollzeit

Aug 2025 - Aug 2026 • 1 yr

As a customer service agent for a US-based BPO campaign, your role involved managing high-volume real-time customer inquiries under pressure, ensuring low handle times (AHT), maintaining high first contact resolution (FCR) rates, and meeting strict customer satisfaction (CSAT) metrics while multitasking across multiple chat windows

Chat Support Agent

Hollywood Extras background Casting • Vollzeit

Sep 2024 - May 2025 • 8 mos

As a Chat Support Agent handling an international European logistics and food delivery campaign, you operated in a fast-paced environment dealing with real-time delivery escalations, problem-solving under tight SLA (Service Level Agreement) deadlines, and handling high-pressure coordination between customers, couriers, and merchants.