
Hamza Jabri
Arabic and French Ecommerce Localisation for MENA Stores
Kompetenzen

Meine Dienstleistungen


Arbeitserfahrung
Head of Operations
Okadoc • Vollzeit
Feb 2022 - Feb 2026 • 4 yrs
Led operations for home healthcare logistics, cloud pharmacy fulfilment, and clinic operations across the UAE and KSA. Built delivery, pharmacy fulfilment, and customer support systems, and onboarded major delivery aggregators including Talabat, Deliveroo, Careem, and InstaShop.
Consultant, e-Commerce
Self Employed • Selbstständig
Aug 2021 - Feb 2022 • 6 mos
Consulted e-commerce clients on fulfilment operations, last-mile delivery, customer service, and customer experience, designing processes and systems and cutting costs through new last-mile providers.
Head of Project Management / Head of Customer Experience / Head of Aftersales
CB Insights • Vollzeit
Sep 2018 - Aug 2021 • 2 yrs 11 mos
Led project management, customer experience, and after-sales for a Saudi e-commerce platform across UAE and KSA. Launched the complete e-commerce platform in 3 months, built returns, warranty, and fulfilment systems from scratch, and launched a hyperlocal grocery vertical in 3 weeks during COVID.