
Habib
Satisfaction and Quality is my Priority
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Arbeitserfahrung
Senior project manager
ClickUp
Jan 2025 - Present • 1 yr 7 mos
• Lead project planning, execution, and delivery for software products across clients based in the USA, Canada, UAE, Saudi Arabia, Israel, Scotland, Poland, and the UK. • Coordinate daily between clients, developers, and QA teams to keep requirements aligned and deliveries on schedule. • Perform manual testing of web applications, log and track bugs, and sign off on product quality before release. • Manage documentation, sprint cycles, and internal QA processes using ClickUp, Jira, and Monday.com — acting as the team's ClickUp Power User, building advanced automations, dashboards, and workflow templates. • Run UAT sessions with stakeholders and compile feedback into iterative product improvements. • Write SRS documents, user stories, and functional specifications that developers can build from without back-and-forth. • Analyze business workflows and recommend process improvements to increase team efficiency. • Define KPIs and success metrics to track product and process performance.