g
gulamgauss

Shaikh S

@gulamgauss

Cloud Support Engineer

Indien
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Cloud Support Engineer with over 5 years of experience across AWS, Azure, and GCP. I specialize in incident management, cloud infrastructure troubleshooting, and automation solutions to ensure service reliability. I leverage my expertise in generative AI and machine learning to deliver innovative, customer-focused technical support.... Mehr lesen

Kompetenzen

g
gulamgauss
Shaikh S
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Cloud-Management
I will handle your AWS cloud management backups and performance
Ab30 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Atos

Cloud Support Engineer

Atos • Vollzeit

Feb 2021 - Present • 5 yrs 5 mos

Provide technical support for cloud-related issues across AWS, Azure, and GCP. Troubleshoot cloud infrastructure issues, ensuring minimal downtime and optimal service reliability. Manage support tickets within SLAs and offer customer guidance with clear technical solutions. Monitor cloud service health, proactively respond to alerts, and implement automation solutions while ensuring adherence to security best practices.