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Gaurav Mahana
@gmahana_91
Level 1
Computer Repair, Remote IT Technical Support, Printer Support , Data Analyst
Indien
Punjabi, Englisch, Hindi
Über mich
Hi, I'm Gaurav, an IT Remote Technical Support Specialist with over 10 years of experience. I help individuals and businesses resolve computer and technical issues with fast, reliable, and professional support. My expertise includes computer repair, laptop troubleshooting, Windows 11 and Mac support, gaming PC optimization, printer troubleshooting, hardware errors, virus removal, and malware cleanup. I focus on accurate diagnosis, effective solutions, and excellent client satisfaction. Let me help you keep your technology running smoothly.
Kompetenzen
Gaurav Mahana
20 $/Stunde
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will fix printer printing and connection problem remotely
Technischer Support
I will fix windows PC laptop and computer issues remotely
Möchtest du auf Stundenbasis arbeiten?
Erzähle Gaurav Mahana, was du brauchst.
20 $
/
StundePortfolio
Arbeitserfahrung
Technical Support Engineer
SVTB MEDIA PRIVATE LIMITED • Vollzeit
Nov 2024 - Present • 1 yr 10 mos
Diagnose and resolve technical issues through phone, email, in-person, and remote support. Troubleshoot network, USB, and wireless printers, including driver and connectivity issues. Configure and troubleshoot routers, IP conflicts, DNS, and connectivity problems. Perform hardware and software diagnostics for desktops and laptops. Analyze recurring support-ticket data using SQL to identify fault patterns and support proactive maintenance. Create tracking sheets and summaries to monitor issue volume, resolution time, and recurring problems.
87 Bewertungen
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mohammedalmo120
Saudi-Arabien
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shieldsy777
Großbritannien
Laufende Zusammenarbeit
Very happy with job have used previously and is excellent really helpful I would recommend
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birkatyallouz
Israel
my expetation was to repear the device you are very responsive and clear to quick conclusion of hardware problem. honnest and deep understanding without time consuming
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wolle4428
Deutschland
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Vereinigte Staaten
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