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Geraldine
@geraldineify
Nurse, Administrative and Medical Virtual Assistant
Großbritannien
Englisch
Über mich
I’m a Registered Nurse | Administrative & Medical Virtual Assistant offering reliable, organised, and confidential support. I provide reliable support with healthcare administration, appointment scheduling, email management, data entry, organisation, and other agreed administrative tasks.
My healthcare background has strengthened my attention to detail, communication, time management, and understanding of confidentiality. I am proactive, adaptable, and committed to delivering accurate work and a professional client experience.
Let's work together to simplify your workload, I'm a message away
Kompetenzen
Geraldine
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will be your reliable executive virtual assistant
Allgemeine Unterstützung
I will your medical virtual assistant for healthcare support
Arbeitserfahrung
Operations & Client Services Coordinator
Google URL Shortener • Freiberufler
Jun 2026 - Present • 4 mos
Coordinate day-to-day cleaning operations, including client bookings, cleaner allocation, scheduling and follow-ups. ● Communicate professionally with clients and cleaners to confirm requirements, resolve issues and maintain strong customer relationships. ● Manage online platforms, invoices, payments, records and administrative tasks with strong attention to detail. ● Monitor service quality and address customer feedback, complaints and operational issues promptly. ● Coordinate onboarding of new cleaners, including documentation, availability and company procedures. ● Manage multiple tasks independently while ensuring deadlines, service standards and customer expectations are met. ● Use digital tools, spreadsheets and communication platforms to maintain accurate records and support efficient business operations.
Medical Virtual Assistant trainee
Apr 2026 - Jun 2026 • 2 mos
Manage patient appointments, scheduling, and follow-ups. ● Maintain and update EHR systems with accurate patient data. ● Handle patient inquiries via phone, email, and online portals. ● Process insurance verification, pre-authorizations, and billing tasks. ● Coordinate prescription refills and communicate with pharmacies. ● Support telehealth sessions and ensure smooth virtual consultations. ● Maintain confidentiality and compliance with HIPAA regulations
