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gabrielamancero

Gabriela M

@gabrielamancero

Customer Support Operations Specialist

Ecuador
Spanisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Customer Support and Operations Specialist with 7+ years of experience supporting customers in remote environments across e-commerce, travel, and hospitality. I have a strong background in email and chat support, documentation, process coordination, and issue resolution.... Mehr lesen

Kompetenzen

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gabrielamancero
Gabriela M
offline • 
Durchschnittliche Antwortzeit: 11 Stunden

Meine Dienstleistungen

Allgemeine Unterstützung
I will provide bilingual customer support and virtual assistant services
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

FreshCommerce

E-commerce Operations & Customer Support Specialist

FreshCommerce

Apr 2023 - Present • 3 yrs 3 mos

Managed customer support, order coordination, product listings, and social media operations for an online boutique specializing in premium fashion brands. Handled customer inquiries through chat and social media, coordinated logistics and deliveries, managed inventory tracking, and created marketing content using Canva and AI tools. Experienced in e-commerce operations, multitasking, organization, and remote communication.