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Jacob W
@frostyydev
IT Support Specialist
Vereinigte Staaten
Englisch
Über mich
I am an aspiring IT Support Specialist working toward a career in technology after building a foundation in customer service and technical operations. I hold CompTIA A+ and Network+ certifications and have experience ranging from healthcare compliance to running my own technology company.
Kompetenzen
Jacob W
offline •
Meine Dienstleistungen
Technischer Support
I will optimize your windows PC for better performance and gaming
Arbeitserfahrung
CEO/Founder
other • Selbstständig
Feb 2025 - Present • 1 yr 8 mos
• Founded and run a small technology company, handling day-to-day operations from the ground up. • Guide products from initial concept through launch, testing ideas before rolling them out to users. • Manage budgeting, vendor coordination, and compliance as the sole operator of the business. • Gained hands-on experience making technical decisions and seeing firsthand how they affect real users.
Registration Specialist
WVU Medicine • Vollzeit
Aug 2025 - Aug 2026 • 1 yr
Registered new patients and collected demographic and insurance information, keeping records accurate and complete. Verified insurance coverage and reviewed documentation for accuracy ahead of patient appointments. Answered questions from patients, families, and staff about registration, accounts, and payment issues. Handled protected health information daily while staying compliant with HIPAA regulations.
Barista
Target
Jun 2024 - Feb 2025 • 8 mos
Prepared beverages to order while keeping the coffee station and dining area clean and organized. Helped customers choose products and answered questions to support their purchasing decisions. Worked with teammates to keep service moving efficiently during busy periods. Processed cash and card transactions accurately at the register.
