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Über mich
Hi, I help support teams stop wasting time on manual ticket sorting.
I specialize in Zendesk automation: ticket routing, auto-tagging, macros, and simple integrations with tools like Slack and Google Sheets. My goal is a setup where tickets reach the right person faster and your agents spend less time on repetitive work.
What you can expect from me:
Clear communication and honest scope before I start
Every rule tested before delivery
A simple summary so your team understands the setup.... Mehr lesen