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Entdecken
Fiverr Pro
Deutsch
$
USD
Fares S.
@fares_shaaban
Excel Data Analyst, Data Cleaning, Analysis Dashboards
Ägypten
Englisch, Arabisch
Über mich
Aspiring Data Analyst specializing in Excel & business data analysis. I turn raw, messy data into clean, structured reports and interactive dashboards.
I can help with:
📊 Data analysis & reporting
🧹 Data cleaning & preparation
🔄 Power Query transformation
🧠 Power Pivot & data modeling
🧮 DAX measures
📈 PivotTables & dashboards
🎯 KPI reports & insights
Hands-on experience building full Excel analytics projects with data models, Power Query, and slicers. Building my portfolio, committed to accuracy and clear communication.
Got a dataset to clean or a dashboard to build? Let's talk
Kompetenzen
Fares S.
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Datenanalyse-Beratung
I will build interactive excel dashboards using power query and power pivot
Portfolio
Arbeitserfahrung
Customer Service Representative
Teleperformance • Vollzeit
Sep 2025 - Dec 2025 • 3 mos
Handled customer complaints and inquiries through both phone calls and email support, working across split shifts (4 hours calls / 4 hours emails) while maintaining consistency and professionalism across both channels. Logged and tracked all customer interactions and case details in Salesforce CRM, ensuring accurate, organized records for follow-up and reporting purposes. Consistently resolved customer issues faster than the standard 20-minute benchmark, contributing to improved team efficiency without compromising service quality. Met key performance indicators (KPIs), including customer satisfaction survey scores, through clear communication, active listening, and effective problem-solving. Built strong foundational skills in CRM systems, data entry and organization, multitasking, and working under measurable performance targets — skills directly transferable to data analysis and reporting.
