I will setup goautodial blended call center, progressive dialer, agent wallboard stats

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Großbritannien

Ich spreche Englisch

VoIP engineer for Asterisk, FreePBX, GoAutoDial and Twilio dialers

I engineer the telephony layer your business runs on, from a single office PBX to a full contact center floor to custom dialer software you own outright. Three lanes, one specialty: FreePBX and Aster...
Über diesen Service

HELLO CONTACT CENTER BUILDERS,


I deploy GoAutoDial and open source blended contact centers with tuned dial modes, hardened servers and full floor visibility.


Core systems I build:


  • GoAutoDial installation and configuration
  • Blended inbound outbound dialer setup
  • Progressive dialer configuration
  • Preview dialer campaign configuration
  • Agent assisted dialing modes
  • Switchable dial mode campaigns
  • Inbound call queue configuration
  • Skills based queue routing
  • Campaign and list management setup
  • Lead recycling and hopper loading
  • Webphone and agent screen setup
  • Real time wallboard analytics
  • Agent scorecards and floor KPIs
  • Talk time vs dial time reporting
  • Call recording and archiving
  • Disposition and callback management
  • SIP carrier configuration
  • Server hardening and firewall rules
  • Backup and failover planning
  • Admin training and full handover


Serving BPOs, telemarketing floors, collections teams, support desks and agencies running client campaigns.


Every deployment is load tested, secured and documented before agents log in.


Every idle agent seat is money burning. Message me right now with your seat count and I will scope your center build this week.

Anbieter:

VICIdial

3CX

RingCentral

Asterisk

FreePBX

Twilio