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Ethan H
@ethanherbst
Microsoft, IT Services, Cybersecurity
Südafrika
Englisch
Über mich
IT Support & Cybersecurity professional with hands-on experience supporting business environments, Microsoft 365, Windows, Exchange Online, Entra ID, MFA, networking and endpoint security.
I help individuals and small businesses troubleshoot technical issues remotely, including Outlook, email, Microsoft 365, Windows, OneDrive, Teams, user accounts, connectivity and security-related problems.
I focus on finding the root cause, explaining the issue clearly and providing practical solutions that get you back to work quickly.
Kompetenzen
Ethan H
offline •
Meine Dienstleistungen
Technischer Support
I will troubleshoot microsoft 365 outlook and windows issues
Arbeitserfahrung
L2 IT Support / Cybersecurity Engineer
Conekt • Vollzeit
Feb 2025 - Present • 1 yr 7 mos
Provide L2 IT support and administration across Microsoft 365, Windows and business IT environments. My responsibilities include Microsoft 365 administration, Exchange Online, Outlook troubleshooting, Entra ID, MFA, OneDrive, Teams, Windows support, networking, user account management and remote troubleshooting. I also assist with endpoint security, email security, DNS, VPN connectivity and technical issue resolution for business users. My role involves identifying root causes, resolving incidents efficiently, documenting solutions and supporting users in production environments.
