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Eslam Mohamed
@eslam_m_emam
IT Support Specialist Windows PC Troubleshooting
Ägypten
Arabisch, Englisch
Über mich
Hi! I'm an IT Support Specialist with practical experience in Windows, PC troubleshooting, Excel, software issues, and general computer support.
I help individuals and small businesses solve Windows errors, slow PCs, software and driver issues, connectivity problems, and system setup.
I focus on practical solutions, clear communication, and efficient troubleshooting. I speak Arabic and English and can provide support through messages and remote assistance.
Have a computer problem? Send me the details and let's fix it.
Kompetenzen
Eslam Mohamed
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will fix windows and PC problems remotely
Server-Administration
I will provide remote active directory and windows server support
Arbeitserfahrung
IT Systems Administrator
Target • Vollzeit
Jul 2023 - Present • 3 yrs 1 mo
IT Systems Administrator with 3 years of hands-on experience providing IT support and managing company systems. * Manage users, permissions, and Active Directory. * Administer and troubleshoot Windows Server. * Troubleshoot hardware, software, and Windows issues. * Manage printers and resolve printing problems. * Support network infrastructure and wireless access points. * Manage and monitor backup operations. * Support and troubleshoot CCTV systems. * Provide day-to-day technical support to employees and resolve IT issues efficiently.
