e
epelayou

Edgar Pelayo

@epelayou

Zendesk Admin, Customer Support Operations and Workflow Automation

Venezuela
Englisch, Spanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I'm a Zendesk Administrator specializing in transforming chaotic support channels into automated, efficient systems. I configure and optimize the entire Zendesk ecosystem to reduce response times, boost CSAT, and maximize agent productivity. What I offer: - Full Setup: Support, Guide, Talk, Chat & Explore from scratch. - Automations: Custom triggers, macros, and workflows. - Omnichannel: Connecting email, WhatsApp, chat, and social media. - Analytics: Custom Explore dashboards & KPI tracking. Let's optimize your platform!... Mehr lesen

Kompetenzen

e
epelayou
Edgar Pelayo
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Planung & Einrichtung
I will be your expert zendesk administrator and setup your helpdesk