ENNY

Community Growth & Optimization Specialist

Jun 2026 - Present • 2 mos

Helped coaches, course creators, consultants, and online businesses improve their online communities through structured growth and optimization strategies. Reviewed community structure, member journeys, onboarding processes, content organization, engagement activities, and membership experiences to identify areas that could be improved. Supported community promotion through launch planning, promotional content, engagement campaigns, event strategies, welcome sequences, and member-focused content systems. Helped clients create clearer reasons for prospects to join and stronger experiences that encourage existing members to remain active. Also optimized course organization, community navigation, membership structures, gamification, engagement workflows, and promotional touchpoints. Worked with clients to understand their audience and business objectives before recommending practical improvements. Focused on creating communities that are not only visually professional but also organized around member engagement, retention, value delivery, and sustainable growth. Provided ongoing recommendations and optimization support as communities evolved.

Community Automation & Integration Specialist

Apr 2026 - Present • 4 mos

Helped coaches, course creators, consultants, and online businesses streamline their community operations through automation and platform integrations. Set up workflows for member onboarding, welcome sequences, membership access, payment processes, lead capture, follow-ups, and routine community tasks. Worked with platforms and tools such as Skool, GoHighLevel, Zapier, Stripe, and email marketing systems to connect different parts of a client's online business. Built practical workflows that reduced repetitive manual tasks and helped community owners manage members more efficiently. Also assisted with CRM connections, payment integrations, automated notifications, onboarding processes, and communication workflows based on each project's requirements. Focused on creating reliable systems that improve the member experience while making the community easier for the owner to operate. Worked closely with clients to understand their existing processes, identify opportunities for automation, and implement solutions that fit their specific community and business goals.

Online Community Manager

Feb 2026 - Present • 6 mos

Managed and supported online communities for coaches, course creators, educators, consultants, and digital businesses. Handled day to day community organization, member onboarding, engagement activities, content scheduling, event setup, moderation, and member support. Created welcome experiences that helped new members understand the community structure and know where to begin. Organized discussion areas, resources, announcements, events, and engagement posts to keep the community active and easy to navigate. Also helped community owners identify inactive areas, improve member communication, organize recurring content, and introduce engagement strategies such as gamification, challenges, discussions, and events. Worked closely with clients to maintain a professional community environment while ensuring members could easily access courses, resources, and important information. Focused on creating communities that feel organized, welcoming, and valuable rather than simply acting as an administrator.