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Expert A
@eng_available
Level 2
Serving Humanity is the Best Job to Do
Pakistan
Englisch, Urdu
Über mich
Hey,
Serving online community is my passion and I am selling my skills here for about 7 years. So far, I have focused on satisfying my clients, getting 100% accuracy over the tasks, and the delivery of tasks without any unnecessary delays.
In return I get my skills valued more, money added up and above all self-satisfaction in serving online community.
Regards
Kompetenzen
Expert A
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Kundensupport
I will be shopify customer support agent for replying emails, zendesk tickets, chat
Kundensupport
I will be customer support agent, and integrate shopify with airtable using airpower
Arbeitserfahrung
Customer Support
Care N' Care • Freiberufler
Mar 2018 - Present • 8 yrs 2 mos
As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates
182 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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scurlock
Wiederkehrender Kunde
Vereinigte Staaten
Great working with you again! thank you for your work, hopefully we can do it again down the road.
Antwort des Freelancers
Hilfreich?
goesstry1998
Wiederkehrender Kunde
Deutschland
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goesstry1998
Wiederkehrender Kunde
Deutschland
Antwort des Freelancers
Hilfreich?
nicke333
Wiederkehrender Kunde
Slowenien
Great job! He replies emails multiple times a day and customers really appreciate the support. Thank you!
Antwort des Freelancers
Hilfreich?
nicke333
Wiederkehrender Kunde
Slowenien
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