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elitedeskfix

Fixdeskpro

@elitedeskfix

IT Support Specialist Windows Troubleshooting Remote PC Support

Pakistan
Englisch, Urdu, Sindhi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
IT Support Specialist with 5+ years remote technical support experience — currently keeping systems running at 99% uptime for 150+ users in a full-time IT role, plus freelance work here on Fiverr. I fix Windows issues, remove malware, optimize PCs, install software, and recover data — securely via AnyDesk, TeamViewer, or Remote Desktop, usually in one session. MA in Information Technology, Google Technical Support certified. I communicate clearly in English, Urdu, and Sindhi. Message me with what's wrong — I'll diagnose it fast.... Mehr lesen

Kompetenzen

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elitedeskfix
Fixdeskpro
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will provide remote IT support and fix PC issues
Ab15 $ / ProjektWeitere Details
Support & IT
I will remove malware and optimize your PC
Ab15 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

IT Officer

Gansu Construction Heavy Industry Technology Pvt Ltd • Vollzeit

Jun 2022 - Present • 4 yrs 2 mos

Delivered IT support & help desk services for 150+ users, resolving desktop, software, and network issues quickly. Managed CMS portals, landfill systems, GPS trackers, CCTV cameras, and attendance/complaint systems — ensuring reliability and security. Implemented Excel automation to streamline daily reporting & task management, saving staff hours each week. Provided remote & onsite troubleshooting, keeping systems running at 99% uptime. Trained employees on Office 365 & internal systems, reducing repeat issues and boosting productivity.

Admin Assistant

Agriculture Supply & Prices Department, Government of Sindh • Freiberufler

Jun 2021 - May 2022 • 11 mos

Supported daily operations using MS Office, data entry, and documentation systems. Digitized records and streamlined filing processes, reducing retrieval time by 40%. Coordinated schedules, reporting, and office support tasks, strengthening organizational efficiency.