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Fiverr Pro
Deutsch
$
USD
Ella Karen O.
@eko505
Virtual Assistant, Training Specialist, Customer Support
Philippinen
Englisch
Über mich
I help busy entrepreneurs reclaim their time by handling day-to-day admin tasks with a high human standard of quality.
My Services:
• Administrative and operational support
• Process documentation and improvement
• Training support and quality monitoring
• Customer experience optimization
• Lead generation and research
___________________________________
*PART-TIME AVAILABILITY (4hrs/day)
*Offers EXTENDED hours on Mondays, Fridays, and Saturdays.
Kompetenzen
Ella Karen O.
offline •
Meine Dienstleistungen
Messaging & E-Mail-Versand
I will be your part time virtual assistant for administrative and technical tasks
Arbeitserfahrung
Learning & Development Specialist
BCM One • Freiberufler
Apr 2026 - Present • 5 mos
Instructional Design, Project Management, Quality Assurance, Training Delivery
Virtual Assistant
STR Management • Freiberufler
Feb 2026 - Mar 2026 • 1 mo
- Cold Calling & Outreach: Conducted up to 150 outbound calls daily to property owners, real estate agents, and property managers to pitch the STR/Corporate Housing model. - Lead Sourcing: Utilized Zillow to identify properties meeting specific ROI criteria, maintaining a database of prospects. - Objection Handling: Successfully navigated common landlord concerns regarding property wear-and-tear, insurance (AirCover/MasterCanopy), and local STR regulations. - CRM Management: Managed all data entry and lead tracking within Zillow ensuring 100% follow-up accuracy. - Market Analysis: Performed preliminary property vetting using AirDNA to ensure target units met revenue projections.
Learning and Development Training Specialist
Afni Inc. • Vollzeit
Sep 2022 - Feb 2026 • 3 yrs 5 mos
-Facilitated in-person and virtual sessions that kept adult learners engaged. -Assisted new hires in integrating into the company culture and understanding their specific job functions. -Instructed employees on the use of specific software, machinery, and internal proprietary tools. -Applied instructional models (such as the Kirkpatrick Model) to evaluate training effectiveness. -Monitored completion rates, test scores, and post-training performance improvements to track success. -Revised training materials based on participant feedback and evolving industry standards.
