
Emily
Anti AI Slop
Kompetenzen

Meine Dienstleistungen


Arbeitserfahrung
Customer Service Agent
Simplr
Apr 2021 - Present • 5 yrs 4 mos
> Deliver email, chat, and ticket-based customer support for multiple client companies across ecommerce, food service, and subscription-based industries. > Resolve customer inquiries related to orders, product information, subscriptions, billing, promotions, and account management. > Maintain high customer satisfaction while managing concurrent support queues and adapting to diverse and frequently changing client procedures and brand standards.
Social Media Management & Content Design
Self-Employed • Freiberufler
May 2017 - Dec 2022 • 5 yrs 7 mos
> Designed content, wrote captions, and created social media posts for a variety of companies ranging from restaurants to retail to law firms. > Responded to consumer comments and complaints. > Managed social media accounts, posts, and profiles.