
Edisson M
Certified Salesforce Admin CPQ OmniStudio Sales Cloud CRM Expert
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Salesforce Industries Administrator | QA Squad Lead
Salesforce • Vollzeit
Jul 2023 - Present • 3 yrs
Salesforce Industries Administrator at NEORIS (B2B Telecom projects). Specialized in Communications Cloud / Vlocity CMT with focus on security, data management, and process automation at scale. Key responsibilities: security model administration (150+ Permission Set Groups in multi-role architectures), OmniStudio configuration (OmniProcess, 250+ Integration Procedures, FlexCards), full CPQ Vlocity cycle management (Opportunity to Assets), Agentforce agent design for CRM data queries, data migration with Salesforce Inspector / Data Loader / SF CLI, and external integrations via Named Credentials (MuleSoft, Bizagi, Ariba). Stack: Salesforce Industries, Vlocity, OmniStudio, Agentforce, Node.js, MuleSoft.
QA Test Analyst | Data Quality & ETL Specialist
Freelancer.com • Vollzeit
Sep 2020 - Aug 2023 • 2 yrs 11 mos
QA Tester at Procosertel S.A. (Sept 2020 - Aug 2023, 3 years). Manual testing for software quality assurance using black-box and functional testing techniques. Designed and developed test cases for data analysis systems. Identified and resolved data processing issues improving accuracy and efficiency. Collaborated with QA and development teams to meet deadlines and compliance standards. Collected, cleansed, and processed data for research projects following established protocols. ETL specialist using Teradata: data extraction, transformation, and loading. Tools: ETL, JIRA, Teradata.