e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

Mexiko
Spanisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Mehr lesen

Kompetenzen

e
edgarrido
Edgar G
offline • 
Durchschnittliche Antwortzeit: 2 Stunden

Meine Dienstleistungen

Übersetzung
I will professionally translate english to spanish and spanish to english manual
Ab5 $ / ProjektWeitere Details
Kundensupport
I will provide professional bilingual customer support in english and spanish
Ab5 $ / ProjektWeitere Details

Arbeitserfahrung

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 2025 • 1 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.