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dorcase_lesly

Lesly Nana

@dorcase_lesly

Native Bilingual French and English

Ruanda
Französisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Software Engineering student at African Leadership University (ALU) in Kigali, specializing in the Frappe Framework, ERPNext, and Python development. Built and deployed a full Livestock Management System on Frappe. I deliver clean, scalable solutions tailored to real business needs. Native bilingual French and English — I work across both Anglophone and Francophone markets. Fast communication, Professional delivery, and Post-delivery support on every project.... Mehr lesen

Kompetenzen

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dorcase_lesly
Lesly Nana
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Übersetzung
I will translate french to english and english to french natively
Ab5 $ / ProjektWeitere Details
Full-Stack-Webanwendungen
I will customize, develop, and install erpnext and frappe applications for your
Ab20 $ / ProjektWeitere Details

Arbeitserfahrung

MTN_Group

Customer Service Representative

MTN Group • Teilzeit

Jun 2023 - Aug 2023 • 2 mos

Handled 50+ daily client interactions in English and French, resolving billing issues, SIM activations, and service complaints. Conducted outbound calls to re-engage 10–20 inactive accounts daily, contributing to a 9% increase in customer engagement.