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Customer Support AND Interview Preparation Specialist
Kompetenzen

Meine Dienstleistungen

Digital Interactive Specialist
Target Adv - Digital Marketing Agency
Sep 2014 - Jan 2020 • 5 yrs 4 mos
Handled customer interactions through chat and email for US clients. Managed multiple chats simultaneously while maintaining service quality. Handled approximately 60 customer interactions per day. Worked as a Subject Matter Expert during peak periods. Supported and guided a team of 12 members. Helped the team achieve a top-5 position during a peak period. Worked in rotational shifts and a 24/7 customer-support environment.