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doae_ess

Doae Es-sahel

@doae_ess

Customer Service Advisor

Marokko
Arabisch, Französisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am an experienced and motivated customer relations professional with two years of success in multi-channel contact centers. I am rigorous, responsive, and highly comfortable with digital tools. My fast adaptability and independence allow me to seamlessly integrate into workflows and deliver an impeccable customer experience.... Mehr lesen

Kompetenzen

d
doae_ess
Doae Es-sahel
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Allgemeine Unterstützung
I will provide creative writing, copywriting, translation, and virtual assistance
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

Concentrix

Customer Support Assistant

Concentrix • Vollzeit

Jan 2024 - Jan 2026 • 2 yrs

Manage inbound call volumes and multi-channel customer relations including phone, email, and chat with responsiveness and professionalism. Quickly diagnose customer needs and provide tailored solutions on first contact while applying conflict management and de-escalation techniques with diplomacy.