Dmitry Krutkin

Product Designer

Freelance • Teilzeit

Sep 2024 - Present • 2 yrs

Work independently with startups, small businesses, and individual clients on web and mobile products across EdTech, e-commerce, investment, crypto, and other domains. I work directly with clients and take projects from an initial idea or requirements through UX research, product structure, prototyping, visual design, and developer-ready delivery. Responsibilities: – Conduct product and competitor research and clarify business and user requirements. – Design user flows, information architecture, wireframes, interactive prototypes, and final UI. – Build responsive layouts, reusable components, and design systems in Figma. – Present concepts, collect feedback, iterate, and prepare designs for implementation. – Use AI-assisted workflows for research synthesis, ideation, UX writing, and rapid prototyping. Key achievements: – Completed 15+ client projects with consistently 5-star feedback. – Designed a language-learning application based on flashcards and spaced repetition, including learning flows, progress tracking, card management, light/dark themes, and a scalable UI system. – Created Evently, a mobile application for discovering local events and communities, currently being prepared for submission to a student startup grant for further development. – Worked on specialized interfaces including an agricultural navigation system and training simulators, translating complex domain workflows into understandable interfaces.

Business Analyst

AK BARS BANK • Vollzeit

May 2025 - Jul 2026 • 1 yr 2 mos

Worked in the Digital Business Development department, focusing on customer-facing features of the mobile banking application. Worked at the intersection of customer experience, product requirements, business processes, and delivery, collaborating with Product Owners, designers, developers, QA, and business stakeholders. Responsibilities: – Owned requirements from initial business need and discovery through functional specifications, user stories, business rules, and acceptance criteria. – Worked on payments, transfers, notifications, regulatory scenarios, support flows, and other core mobile-banking journeys. – Analyzed NPS, customer feedback, UX research, and existing product behavior to identify pain points and improvement opportunities. – Mapped customer journeys and business processes and translated them into implementable product solutions. – Supported development and QA throughout delivery and business acceptance. Key achievements: – Contributed to CX improvements as the mobile app’s NPS increased by 10+ points, moving from negative to positive. – Designed a staged app-update flow that increased current-version adoption from 36% to 85%+, reducing legacy issues and support load. – Defined end-to-end requirements for a payment-reminders feature aimed at retaining recurring payments and increasing MAU/WAU. – Redesigned the phone-number transfer flow into a unified journey, fixing a data-loss issue linked to abandonment. – Redesigned 8 blocking notifications with clearer regulatory messaging and next steps. – Shaped the journey and requirements for a credit-score feature integrating external bureaus and government ID to support loan conversion. – Defined the journey and requirements for Support Requests, enabling customers to track complaint status and reducing support load.

UX/UI Designer

Mixtechteam • Vollzeit

Sep 2023 - May 2025 • 1 yr 8 mos

Worked in the software development team designing digital products, web applications, educational platforms, and training simulators for enterprise and education clients. Took projects from requirements and early concepts through UX structure, prototypes, final UI, and developer handoff. Responsibilities: – Analyzed project requirements and worked with project managers to clarify product goals and user scenarios. – Designed user flows, wireframes, prototypes, and production-ready interfaces in Figma. – Created responsive layouts, reusable components, and scalable UI patterns. – Worked closely with project managers and developers throughout implementation. – Balanced usability, business requirements, domain constraints, and technical feasibility. – Adapted interfaces to accessibility requirements where required. Key achievements: – Designed the interface and landing page for a quiz platform, covering the core experience from participation to results. – Redesigned an online-school platform where teachers create lessons, tests, presentations, and reports while students complete learning materials and assessments. – Designed and adapted interfaces with accessibility requirements, improving usability for a wider range of users. – Created interfaces for a VR training simulator, translating complex training scenarios into clear interaction flows. – Designed digital interfaces for university laboratory exercises and educational simulators, helping transform specialized learning processes into structured interactive experiences.