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dallua11

Avi

@dallua11

Technical Support Specialist

Vietnam
Arabisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a dedicated educator with a TESOL certification and a background in tech support advisory. I have a proven ability to communicate complex technical concepts clearly and am highly proficient in ICT. I focus on fostering engaging learning environments and leveraging my diverse skill set to inspire and support individuals.... Mehr lesen

Kompetenzen

d
dallua11
Avi
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will troubleshoot technical issues with computers, printers
Ab10 $ / ProjektWeitere Details

Arbeitserfahrung

Lexmark

Technical Support Specialist

Lexmark • Vollzeit

Jan 2022 - Nov 2025 • 3 yrs 10 mos

Delivered expert technical support to field technicians for Lexmark devices. Troubleshot complex software and hardware issues via phone and remote assistance. Collaborated with technicians to diagnose malfunctions, assisted with on-site repairs, and maintained a knowledge base. Successfully resolved over 1,000 technical issues and managed tickets within 15-minute SLAs.