I will manage shopify customer support with gorgias and zendesk

Are you looking for reliable, friendly customer support for your ecommerce or dropshipping business? I'm here to help!

I'm an experienced Virtual Assistant specializing in customer support for fashion and ecommerce brands. With hands-on experience working for dropshipping companies, I understand the fast pace of online retail and know how to keep your customers happy while your business runs smoothly behind the scenes.

What I can help with:

• Responding to customer inquiries via email, live chat, and social media
• Handling order status, shipping, and tracking questions
• Managing returns, exchanges, and refunds professionally
• Resolving complaints and de-escalating unhappy customers
• Coordinating with suppliers on delayed or lost shipments
• Keeping accurate records of customer interactions

Why work with me:

• Fast response times and clear communication
• Experience with Shopify and ecommerce workflows
• Detail-oriented and organized
• Reliable and easy to work with, no micromanaging needed

Whether you need a few hours a day or ongoing full-time support, I'm ready to jump in and help your customers feel valued while you focus on growing your business.

Let's chat about how I can support your store!