
Emma
CRM and automation expert for fitness, eCommerce and service brands
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Meine Dienstleistungen


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Arbeitserfahrung
CRM & Funnel Automation Specialist
Salesforce • Freiberufler
Oct 2025 - Present • 7 mos
I design and implement conversion-focused CRM and funnel systems for businesses looking to improve lead generation and sales performance. One notable project involved supporting a major ecommerce campaign where the client needed a structured system to convert high traffic into measurable revenue. I built a multi-step funnel with optimized landing pages, integrated payment processing, and configured automation workflows to capture and nurture leads. The system included a CRM pipeline to track customer interactions and trigger follow-ups based on behavior. A key challenge was the lack of a unified system for managing leads and conversions. I addressed this by connecting all touchpoints into a streamlined workflow, ensuring smooth data flow and user experience. The result was improved lead capture, better customer tracking, and a more efficient sales process. My focus is always on building systems that are scalable, reliable, and aligned with business goals.