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consulting_pp

Prakash P

@consulting_pp

Senior Consultant

Indien
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a consulting professional with over ten years of experience in customer service and data analysis. I specialize in stakeholder management, Microsoft Dynamics 365 Customer Engagement, and business analytics. My expertise includes leading cross-functional teams, root cause analysis, and data visualization using Power BI and SQL.... Mehr lesen

Kompetenzen

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consulting_pp
Prakash P
offline • 

Meine Dienstleistungen

Beratung
I will business consulting for banking, cpg clients
Ab50 $ / ProjektWeitere Details

Arbeitserfahrung

Genpact

Senior Consultant- Dynamics 365 CE/ CRM

Genpact • Vollzeit

Sep 2024 - Present • 2 yrs

Lead and manage the functional implementation of Microsoft Dynamics 365 CE/CRM for CPG clients. Responsibilities include gathering stakeholder requirements, configuring CRM/Case management modules, performing gap analysis, and conducting user training to ensure successful project delivery and post-go-live support.