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1st Line IT Support
Technoloy • Vollzeit
Apr 2024 - Oct 2025 • 1 yr 6 mos
Worked as a first-line IT support technician, handling day-to-day technical issues including hardware, software, and basic network troubleshooting. Supported users with system setups, fault diagnosis, and issue resolution while maintaining clear communication and efficient turnaround times. Developed strong problem-solving skills and practical experience in IT support environments.