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chris_nasc

Christian N

@chris_nasc

CRM IA Specialist

Brasilien
Portugiesisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a CRM and Automation Specialist focused on Salesforce Marketing Cloud. I help businesses increase engagement, conversion, and retention by building automated customer journeys and smart segmentation strategies. I hold two Salesforce certifications (Email Specialist and Marketing Cloud Administrator) and have hands-on experience with automation, integrations, lifecycle strategies, and AI applied to CRM, including personalization and campaign optimization.... Mehr lesen

Kompetenzen

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chris_nasc
Christian N
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

E-Mail-Automatisierungen
I will build CRM automation and journey in marketing cloud
Zielgruppenentwicklung
I will create CRM segmentation and automation in marketing cloud

Arbeitserfahrung

Bank_of Brazil

CRM, AI & Martech Specialist

Bank of Brazil

Aug 2025 - Present9 mos

CRM, AI and Martech Specialist at PicPay, acting as a technical reference and leading strategic projects focused on automation, personalization, and efficiency. Led the development of an AI-powered CRM agent to automate operational and analytical tasks at scale, as well as generative AI solutions (RAG) integrated via API. Experience with Salesforce Marketing Cloud (Agentforce and Personalization), building scalable automations, integrations, and data-driven CRM strategies.