
Chris C
Salesforce Manager, Developer, and Solutions Engineer
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Salesforce Manager
Bill360 • Vollzeit
Oct 2023 - Present • 2 yrs 7 mos
Lead and manage the Salesforce team to deliver innovative solutions across the entire Salesforce platform. Drive digital transformation through expertise in Solution Engineering, Data Architecture, Change Management, and Business Systems Analysis. Implement and optimize Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and CPQ, leveraging Einstein and AI for enhanced efficiency and customer engagement. Oversee Platform Integrations to ensure seamless data flow and system interoperability.
Senior Salesforce Administrator
A-LIGN
Mar 2021 - Aug 2023 • 2 yrs 5 mos
•Orchestrated global security and access controls, managing the full user lifecycle including OWDs, sharing rules, and complex role hierarchies/permission sets. •Architected scalable platform configurations using Flow, Dynamic Layouts, and Custom Settings to automate business processes and enhance UX. •Managed a complex integration ecosystem, overseeing third-party applications including ZoomInfo, DocuSign, CPQ, FinancialForce, and Salesloft. •Directed the end-to-end SDLC, from business requirement gathering and technical documentation to sandbox environment management and deployment. •Optimized Business Intelligence by designing dashboards and reports to track key performance metrics across Sales and Service functions. •Resolved high-priority technical escalations, providing advanced user support while maintaining system stability and data integrity.