
Chidimma Ibe
HIPAA Certified Medical VA,Telehealth Scheduling and Billing Support
Kompetenzen

Meine Dienstleistungen

Portfolio
Arbeitserfahrung
Medical Virtual Assistant [Telehealth]
Telehealth Training / Client Work • Teilzeit
Jan 2026 - Present • 4 mos
> Managed appointment scheduling, patient intake, and EHR record keeping > Handled reminders, documentation and HIPAA-compliant workflows > Trained over 165 telehealth students in workflow management and tracking systems
Customer Support & Operations
Digital witch support community • Freiberufler
Nov 2025 - Present • 6 mos
Provided customer and patient-facing support across healthcare and service-based environments, ensuring clear communication, accurate information handling, and timely follow-ups. • Responded to customer and patient inquiries via email and direct communication • Assisted with appointment scheduling, follow-ups, and record documentation • Maintained professionalism and confidentiality when handling sensitive information • Resolved routine issues independently and escalated complex cases when required • Supported daily operations by keeping records organized and up to date.