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chidimmad3

Chidimma Ibe

@chidimmad3

HIPAA Certified Medical VA,Telehealth Scheduling and Billing Support

Nigeria
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hello, I'm Chidimma, a HIPAA-certified Medical Virtual Assistant with hands-on experience supporting telehealth and healthcare practices. I specialize in helping clinics and private practices stay organized, compliant, and efficient. I assist with appointment scheduling, patient intake, insurance verification [VOB], billing follow-ups, EHR documentation. I also understand how important patient trust, clear communication, and confidentiality are in healthcare. Beyond certification, I've trained over 165 telehealth students on workflow systems & documentation processes, so I work with structure.... Mehr lesen

Kompetenzen

c
chidimmad3
Chidimma Ibe
offline • 
Durchschnittliche Antwortzeit: 11 Stunden

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your hipaa compliant medical VA for telehealth clinics

Portfolio

Arbeitserfahrung

Medical Virtual Assistant [Telehealth]

Telehealth Training / Client Work • Teilzeit

Jan 2026 - Present4 mos

> Managed appointment scheduling, patient intake, and EHR record keeping > Handled reminders, documentation and HIPAA-compliant workflows > Trained over 165 telehealth students in workflow management and tracking systems

Customer Support & Operations

Digital witch support community • Freiberufler

Nov 2025 - Present6 mos

Provided customer and patient-facing support across healthcare and service-based environments, ensuring clear communication, accurate information handling, and timely follow-ups. • Responded to customer and patient inquiries via email and direct communication • Assisted with appointment scheduling, follow-ups, and record documentation • Maintained professionalism and confidentiality when handling sensitive information • Resolved routine issues independently and escalated complex cases when required • Supported daily operations by keeping records organized and up to date.