
Charlie Morgan
Business Automation Architect and Voice AI Engineer
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Senior Workflow & Automation Architect
Converse • Freiberufler
Sep 2025 - Sep 2026 • 1 yr
Deployed custom enterprise-level business automation architectures and self-hosted workflow solutions for Western corporate clients. Specialized in migrating high-volume operations from expensive traditional platforms like Zapier over to open-source n8n and advanced Make visual environments, slashing client operational software overheads by up to 80%. Engineered multi-tiered visual mapping pipelines using complex conditional routers, webhook data catchers, error-handling loops, and custom JSON formatting. Managed sensitive database migrations and real-time cross-platform synchronizations across diverse tech stacks while guaranteeing absolute zero data loss and data privacy compliance.
Conversational AI Integration Engineer
AgencyBox • Vollzeit
May 2025 - Jun 2026 • 1 yr 1 mo
Supervised the core integration lifecycle of large language models and voice infrastructure systems for high-growth service brands. Specialized in pairing the advanced reasoning capabilities of OpenAI (GPT) and Anthropic (Claude) API frameworks with real-time telephonic streaming platforms like Vapi AI and Retell AI. Programmed complex backend function calling structures that enabled autonomous voice receptionists to interact natively with cloud databases, verify real-time user calendars, and execute direct tool calls over phone streams. Optimized latency speeds and conversational prompt thresholds to guarantee natural, human-like voice synthesis for client-facing phone systems.
CRM Systems & Technical Webhook Engineer
Juvenon • Vollzeit
Nov 2025 - May 2026 • 6 mos
Directed the backend systems integration and database pipeline tracking for high-volume sales organizations. Engineered comprehensive automation tracks inside industry-standard CRM suites including GoHighLevel and ActiveCampaign. Utilized secure REST APIs and custom webhook scripts to securely pass data from external lead-capture platforms directly into targeted sales funnels. Developed granular lead scoring frameworks, multi-channel customer onboarding sequences, and internal notification triggers that streamlined sales team response times. Successfully automated manual clerical administration workflows, allowing operational units to scale output effectively.