
Christina
Web Manager, Accessibility, Section 508 Specialist, WCAG Audits and Remediation
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Web Manager and Content Specialist | Web & Accessibility
USDA Forest Service • Vollzeit
Mar 2020 - Oct 2025 • 5 yrs 7 mos
• Led enterprise web operations in a resource-constrained environment, using sprint-based, ticket-driven workflows to deliver accessibility, compliance, and modernization initiatives • Balanced strategic modernization, daily ticket queues, and time-critical communications, rapidly reprioritizing work to meet national requirements and protect public safety during active fire incidents • Implemented scrum-style workflows (backlog prioritization, sprint planning, and delivery tracking), adapting scope across sprint cycles to accommodate emergency work and staffing limitations • Partnered cross-functionally with developers, designers, subject-matter experts, communications teams, and stakeholders to resolve delivery blockers and align implementation • Identified communication gaps during fire season and created a centralized Fire Season Resources SharePoint hub, improving speed, consistency, and accuracy of public safety messaging • Contributed to two large-scale platform modernizations, transitioning national forest websites to responsive, design-system-based templates (USWDS), and building training materials and standards documentation to enable consistent, accessible implementation by content contributors • Directed large-scale content governance and risk-reduction efforts for the region’s websites, auditing inventories that exceeded 100,000 assets and retiring 15,000+ outdated, duplicate, or inaccessible items to reduce legal exposure, operational overhead, and public misinformation • Served as accessibility subject-matter specialist, conducting automated and manual WCAG 2.x AA audits, remediating or coordinating fixes across web pages, documents, images, maps, and templates • Migrated, refactored, and optimized content into Drupal • Improved usability and conversion outcomes on high-traffic pages, achieving ~20% CTR gains through accessibility-first UX and content optimization • Operated effectively in high-interruption, fast-changing environments, assessing prior