Casey Daniel

Food & Beverages Operation Staff

Cafe24 • Vollzeit

Oct 2025 - Present • 9 mos

Arturo Cafe is a semi fine-dining restaurant and café located in the Dago area of Bandung, renowned for its elegant ambiance, quality dining experience, and affordable pricing. Key Responsibilities: ● Ensured the accuracy of daily transactions and maintained a smooth payment process with minimal recording errors. ● Supported accurate financial reporting through transaction reconciliation and well-organized documentation. ● Contributed to operational efficiency by maintaining effective coordination across teams. ● Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally. ● Ensured compliance with company SOPs while maintaining accurate administrative records and operational data. Key Achievements : ● Managed 50+ customer transactions daily while maintaining a high level of accuracy and attention to detail. ● Contributed to accurate financial reporting by verifying and reconciling transaction records. ● Supported smooth café operations through effective coordination and teamwork. ● Responded to customer inquiries and complaints promptly and professionally, helping maintain customer satisfaction. ● Ensured compliance with standard operating procedures (SOPs) and maintained organized transaction records and administrative documentation.

Business Development Trainee

Solvent Practice Solutions • Freiberufler

Jan 2023 - Jun 2023 • 5 mos

Solve Education! is a non-profit organization focused on education and technology, aiming to improve access to education and workforce development opportunities for underserved children, youth, and communities through technology-based learning, gamification, and artificial intelligence (AI). Responsibilities: ● Identified and sourced potential sponsors and donors to support the organization’s educational programs. ● Built and maintained relationships with prospective sponsors, schools, and external partners. ● Conducted school visits and presentations to introduce the organization’s programs and initiatives. ● Promoted and socialized educational programs to schools and local communities. ● Managed sponsorship prospect databases and monitored sponsorship acquisition progress. ● Prepared weekly reports on fundraising activities, school outreach, and sponsorship performance. ● Collaborated with internal teams to support program implementation and partnership development. Key Achievements: ● Successfully identified potential clients requiring sponsorship funding and secured more than IDR 500,000 in sponsorship contributions per month. ● Visited more than 10 schools across the Bandung area within a two-month period to promote the organization’s programs. ● Prepared weekly Microsoft Excel reports to track sponsorship acquisition progress, managing over 50 leads per month.

Administration Staff

UPS • Teilzeit

Jan 2019 - Aug 2019 • 7 mos

Key Responsibilities: ● Assisted customers with package and document shipments while providing information regarding shipping services, rates, and delivery procedures. ● Managed payment transactions, shipment data entry, and the preparation of daily operational reports. ● Handled customer inquiries and complaints while ensuring smooth branch operations in accordance with company standards. ● Coordinated with the operations team to ensure efficient and timely delivery processes. Key Achievements: ● Managed daily shipment records, including package information and destination tracking for more than 100 packages per week. ● Prepared monthly financial reports with total transaction values reaching IDR 35,000,000. ● Operated cashier systems and performed cash reconciliation to ensure transaction accuracy and accountability. ● Maintained complete shipping documentation and ensured compliance with safety procedures and company operational standards.