
Carlen B.
Detail Oriented Administrative Virtual Assistant, Data Entry, SMM Specialist
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Admin Officer
Power Alert System & Tech. Services Corp.
May 2021 - Dec 2025 • 4 yrs 7 mos
- Organized and maintained company documents, reports, files, and emails with 100% accuracy. - Coordinated and scheduled meetings with clients and suppliers, ensuring timely communication and preparation. - Streamlined administrative workflows to increase team efficiency and reduce task completion time. - Prepared and monitored reports to support operational decision-making. - Provided day-to-day clerical support to staff, enhancing overall productivity.
Customer Service Representative
Concentrix
Sep 2020 - Mar 2021 • 6 mos
- Managed inbound customer inquiries regarding credit card accounts with professionalism and accuracy. - Handled billing inquiries, payments, and transaction disputes to ensure client satisfaction. - Maintained accurate, confidential and detailed records of client interactions and transactions. - Communicated account details, fees, and policies clearly to customers.