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Casey D

@c_duval

IT Support Specialist

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi! I’m Casey, an IT support and cybersecurity professional with hands-on experience troubleshooting Windows computers, software, network connectivity, user accounts, VPNs, and Microsoft 365. I’m currently completing an A.A.S. in Cybersecurity and hold CompTIA Security+ and Cisco Meraki Solutions Specialist certifications. I enjoy helping people solve frustrating tech problems with clear, patient, practical support.... Mehr lesen

Kompetenzen

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Casey D
offline • 

Meine Dienstleistungen

Support & IT
I will troubleshoot and fix windows PC issues remotely
Ab25 $ / ProjektWeitere Details

Arbeitserfahrung

IT Intern

Whataburger

Oct 2024 - Oct 2025 • 1 yr

Troubleshot Windows, software, network, VPN, and account-access issues Supported Active Directory users, permissions, and password resets Set up and supported workstations and end-user devices Documented technical issues and created troubleshooting guides/SOPs Worked with IT Support, Systems Administration, and Network Engineering teams