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Business Systems Setup CRM Automation for Service Businesses
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Field Service Systems & Operations Specialist
Consulting • Freiberufler
Sep 2024 - Present • 1 yr 8 mos
Worked with service-based businesses to improve how they manage jobs, technicians, and daily operations. Helped transition from manual processes to structured digital systems by configuring job workflows, scheduling, and dispatch systems. Focused on improving visibility across operations, reducing missed appointments, and streamlining invoicing processes. Ensured the system was easy for both office staff and field teams to use, resulting in more organized and efficient service delivery.